The following are highlights of some of the benefits you and your members will enjoy when your credit union joins the CUMAnet, LLC family:
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Our Multi-Partner Real Estate Loan Participation Program allows our alliance of credit unions to offer their members a diverse choice of mortgage programs while sharing the risk. This dynamic program is unique in that several of our alliance members can share in individual loans. Our program is designed to assist Credit Unions with limited liquidity to offer the benefits of a credit union mortgage to more of their members. Conversely, Credit Unions whose members have limited borrowing needs now have the opportunity to build real estate loan portfolios that meet their ALM goals while sharing the risk. Naturally, all loans within this program will be serviced by CUMAnet in the name of the originating credit union for the life of the loan. This program truly exemplifies the benefit of being part of the CUMAnet Alliance! |
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Each of our actively originating partners enjoy a Free Mortgagebot™ On-Line Mortgage Loan application customized to match the look and feel of your website! This also includes our online real estate information center with calculators, home buying tips, FAQ's and more! There are no upfront or monthly maintenance fees for this benefit nor are there any costs to your members for this 24/7 online resource. Our partnership with Mortgagebot gives you all of the benefits of real estate lending technology without the monetary investment! |
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Our expanded "Call Center" is devoted to answering and returning member calls swiftly and effectively. Each call is answered in YOUR credit union's name. With the installation of our new phone system in the Fall of 2005 we have seen a dramatic drop in "on-hold" times to a point where we now answer all calls in less then 40 seconds of the 1st ring. This has resulted in a less than 3% abandoned call rate! All this while continuing to handle between 3000 and 4000 calls a month! |
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As always, all of are services are conducted in your credit union's name. We service all loans in-house and do not sell them to third party providers. You build and retain your relationship with your member for the life of the loan. PLUS, we cross-sell your credit union products to your members; we never solicit your members for products not approved by you or sell their names and addresses to any other entity. |
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We help you meet your Asset and Liability (ALM) goals by letting you choose to hold or sell first mortgages; you can even pick and choose the loan programs you want to hold and sell, plus we give you the flexibility to change that option as needed. |
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We ensure your compliance with government real estate lending regulations at no additional cost. From up front disclosures to loan closing documents, we ensure compliance to all Federal and State regulations (including HMDA reporting NATIONWIDE!). |
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We are a 100% Credit Union Owned CUSO; and we are Credit Union staffed as well! |
